Frequently Asked Questions
iLobby Visitor Management Security System
What is iLobby?
As a Host how will I know somebody is looking for me?
What do I do if I am not in the building or available immediately?
What do I do to add or change my phone number?
This private link is connected to your personal profile at goiLobby.com, so you just need to click the link and then update your details.
Will the visitor see my mobile number?
Where is my information stored?
Physically the servers are located in Canada. iLobby takes data privacy very seriously and is in compliance with all necessary regulations.
Who has access to my Information?
How long is data stored in iLobby?
How is the information removed?
What happens at the end of the visit?
You can press the Sign-out button displayed on the home screen on the device and enter the visitor’s name to sign out.
What happens if my visitor forgets to sign-out?